1. General provisions
1.1. These Terms of Service (hereinafter — the “Agreement”) govern the use of the online service (hereinafter — the “Service”) provided by the Administration.
1.2. By using the Service — including starting the bot, registering, paying for services or obtaining access to materials — the User confirms that they have fully read the terms of this Agreement and accept them in their entirety.
1.3. If the User does not agree with the terms of the Agreement, they must stop using the Service.
2. Nature of the services and digital goods
2.1. The Service provides digital goods and services of an intangible nature, including but not limited to: informational materials, training programmes, consultations, digital products and service offerings.
2.2. Materials provided through the Service may include:
- information from publicly available sources;
- proprietary materials of the Administration and/or third parties;
- analytical reviews, curated collections, recommendations and structured data.
2.3. The User acknowledges and agrees that the value of the Service’s digital goods and services lies in their organisation, analysis, presentation, ongoing support and updates, and not in the exclusivity of any individual fragment of information.
2.4. The Service makes no claim and gives no guarantee as to the uniqueness or exclusivity of individual elements of the materials, or as to their unavailability outside the Service.
3. Disclaimer of warranties and liability
3.1. The Service is provided on an “AS IS” basis.
3.2. The Administration does not guarantee:
- that the Service will match the User’s expectations;
- the achievement of any financial, commercial, professional or other results;
- uninterrupted and error-free operation of the Service.
3.3. The Administration bears no liability for:
- any direct or indirect losses, including lost profits;
- the consequences of the User applying the materials received;
- the acts or omissions of third parties;
- temporary technical failures and restrictions of access.
3.4. All decisions on the application of materials, recommendations and services are taken by the User independently and at their own risk.
4. Lawful use
4.1. The Service is not intended to encourage, organise or facilitate unlawful activity.
4.2. The User undertakes to use the Service solely within the bounds of applicable law and the rules of third parties.
4.3. Responsibility for the lawfulness of the use of the Service’s materials and services rests entirely with the User.
5. Intellectual property
5.1. All materials placed within the Service are protected by intellectual property law.
5.2. The User is prohibited from copying, distributing, reselling, transferring to third parties or otherwise using the Service’s materials without the permission of the rights holder.
5.3. Infringement of intellectual property rights may result in access to the Service being restricted without compensation.
6. Restriction of access
6.1. The Administration may suspend or restrict the User’s access to the Service in the event of:
- a breach of the terms of this Agreement;
- detected abuse;
- requirements imposed by law or by payment providers.
6.2. Restriction of access does not release the User from obligations incurred earlier.
6.3. The Administration reserves the right to refuse service to Users whose actions may create heightened risk for the Service, for payment providers or for third parties.
7. Payments and refunds
7.1. Payment for services and digital goods is made on the terms stated in the Service prior to payment.
7.2. Given the intangible nature of the digital goods and services, no refund is made once access has been granted, except in the cases set out below.
7.3. A refund is possible only if:
- the service was not delivered due to a technical fault on the part of the Service;
- access to the digital product was in fact never granted.
7.4. In order for a refund to be considered, the User must contact the support team within 24 hours of payment.
7.5. Refund decisions are taken by the Administration on a case-by-case basis.
7.6. The User confirms that they undertake not to initiate a payment reversal (chargeback) through payment systems without first contacting the Service’s support team.
8. Confidentiality
8.1. The Administration may collect the minimum technical data necessary to operate the Service.
8.2. The Administration takes reasonable measures to protect data, but does not guarantee absolute security of the information transmitted.
9. Changes to the terms
9.1. The Administration may make changes to this Agreement.
9.2. The current version of the Agreement is published within the Service.
9.3. Continued use of the Service constitutes the User’s acceptance of the updated terms.
10. Contact information
10.1. For any questions, the User may contact the support team through the form in the bot itself.
- By using the Service (including by starting the bot and/or entering the /start command), the User confirms that they have read this Agreement and accept its terms in full.
11. Language of this document
11.1. This text is a translation provided for convenience. The Russian-language version of the Agreement is the authoritative one; in the event of any discrepancy, the Russian text prevails.